Reviews

Here’s What Our Customers Are Saying!

Contact us today to schedule your next plumbing job! Serving the sewer, drain, and general plumbing needs of Glen Burnie, MD and surrounding areas.

Sumera Hayat
Sumera Hayat
14:05 25 Oct 21
Priority plumbing is fast, professional. They even alerted us to a free Faucet replacement as it was still in warranty. I will definitely call them again if needed. I highly recommend them. They may not be the cheapest but the quality of service, timeliness and efficiency are worth it.
erika kammer
erika kammer
03:54 22 Oct 21
The entire process from start to finish was super quick and easy. Will definitely use priority plumbing and drain for future plumbing needs!
Randi B
Randi B
14:39 18 Oct 21
Professional, prompt, and showed concern for my property. I’ll be calling to schedule a hot water heater repair next. Quality work and I HIGHLY recommend them! Thank you so much!
David Argue
David Argue
20:21 07 Oct 21
Priority Plumbing came quickly for a small problem and fixed it completely. Very much appreciate their responsiveness even to a minor issue.
Therese Barber
Therese Barber
17:15 30 Sep 21
Zach and his team did a great job with repairing/replacing the sewer line for my 100+ year old home. When I had questions about the repairs, Zach explained everything to me. Zach and his team were very professional.
Dave S.
Dave S.
13:19 30 Sep 21
Tim & Dino responded quickly to the issues that my rocking/wobbly toilet was posing when it would leak all over the bathroom floor from it’s base!!This had been the third attempt of a professional plumber to repair this headache 🤕!!! But Tim was able to “PROPERLY “ (for the first time ever!) make an accurate assessment of the situation and give me proper options for the real problem which happened to lie just below the eyesight of any human in the subfloor! Zach’s crew knowledgeably referred me to a carpenter who was more than capable of fixing my floors. He arrived later that evening, made the correct repairs, and gave Zach’s guys the correct foundation for maintenance on my leaky toilet, which…. Thankfully, Dino & Tim came back early the next morning to finish up on! What a great help to me those guys from PRIORITY PLUMBING & DRAIN were!!!!
Carol Sanzone
Carol Sanzone
16:48 23 Sep 21
The two plumbers who came, Tim and Dino, were very respectful and did an awesome job. They installed a new pipe and now my bathtub is draining better than it ever did! I also truly appreciate that Priority Plumbing is the only company that returned my calls and followed through on scheduling service! I had called two other plumbers who never even called back or emailed me! Very pleased with the work that was done. I would definitely call this company again and highly recommend them!
Wendy Merrick
Wendy Merrick
17:05 21 Sep 21
Great company. Very professional showed up on time. Showed me what was going on as well as the piece they replaced. Won’t hesitate to call with any future repairs. Thank you Dino and Tim.
Oluwafunmilayo Ogeyingbo
Oluwafunmilayo Ogeyingbo
14:57 20 Aug 21
They get the job done fast and they are very punctual and professional.
Adam Coleman
Adam Coleman
16:22 18 Aug 21
Fast, friendly, professional. They went above and beyond by explaining, fixing, and cleaning up. Will definitely use again!
Charlie and Alison MOST
Charlie and Alison MOST
14:02 18 Aug 21
Priority at start to finish...awesome! As soon as I made the appointment, I got a text message that stated the date and time the appointment would occur. Then, one day prior I was automatically sent a reminder. This is extremely helpful for me or any one that's busy. The two techs that came were clean, friendly, professional, wore masks and were informative. All fees were discussed upfront. I had plumbing rerouted and run for a new 6ft vanity in the master bath along with new shower fixtures and new whirlpool tub fixtures. This was two separate visits and they were always on time, always thorough and cleaned up beautifully afterwards. I would highly recommend them.
Luke Page
Luke Page
20:19 16 Aug 21
They were able to come on the same day we contacted and took the time to try to find a leak. The pipes were not currently leaking except one small drip which Tim fixed and was unable to find anymore leaks or drips. Will definitely use them again!
Friends Channel
Friends Channel
12:45 05 Aug 21
They were super fast at scheduling an apt. Coming out and fixing my issue. They were quick and didn’t charge me an arm and a leg. It was great. Would definitely call them if I have any other issues in the future.
Angela O'Mara
Angela O'Mara
17:49 03 Aug 21
I contacted them about having a battery back up sump pump at my parents house and Zack was able to give me a quote over the phone. After several estimates we decided on Priority Plumbing and we were scheduled for an install a couple days later. Tim and Dino were quick and great explaining the new set up to my dad. Would definitely use for any future needs.
Michelle Marchetti
Michelle Marchetti
16:35 29 Jul 21
Zach and his crew were extremely helpful. They let me know my options and kept me informed from arrivals times all the way through the estimate process.
Kevin Deeds
Kevin Deeds
17:01 21 Jul 21
Priority Plumbing gets a 10 star rating from us! They responded very quickly to our clogged toilet and tub. They were very professional and the price was ABSOLUTELY AMAZING! It was like getting a family discount! If we ever have a need for plumbing again, we will definitely be calling them!
Robert Brannan
Robert Brannan
22:29 14 Jul 21
Very responsive- able to solve a challenging problem with main water line access on the same day, in spite of stifling heat. Would definitely call them again.
Bernie A
Bernie A
17:16 09 Jul 21
The team was fast and completed the job with very little mess. I would use them again.
Amanda Holloway
Amanda Holloway
18:55 07 Jul 21
Excellent service! Great communication, arrived on time and explained the repairs that were done. Very friendly and professional and would highly recommend for your plumbing needs!
Thomas Powell
Thomas Powell
16:25 07 Jul 21
Called at 08:15 and they were able to come out the same day arriving at 10:45. Had them fix a frost proof hosebib. Access was through a port inside a kitchen cabinet. I had attempted it but could not access the fitting. They could, completing the work in less than an hour. They were friendly, knowledgeable and answered all my questions. Thanks much Priority Plumbing.
S U
S U
19:19 05 Jul 21
They were highly recommended and it's obvious why - communication was excellent. One issue was a non-issue and just recommended what to do, the other was a repair. Very professional and very reasonable.
Margaux Nenichka
Margaux Nenichka
17:40 24 Jun 21
Fast and quick service. Thank you for helping us out!
CLIFTON GALLOWAY
CLIFTON GALLOWAY
23:29 23 Jun 21
Replaced basement sump
Jen C
Jen C
14:25 23 Jun 21
Impressed with this company and will absolutely call them in the future and recommend to friends. Zach and Dino came together and were on time, super knowledgeable and professional. They did a few small repairs for me in a house I just recently moved into and gave quotes for other repairs. Thanks again!
Mary Beth Jones
Mary Beth Jones
18:09 21 Jun 21
The gentlemen were friendly, polite, knowledgeable and efficient in repairing my toilet and valve.
Edwin
Edwin
15:48 04 Jun 21
Great guys. Excellent work. 100% will use them again for any issues or additional work.
Bruce yates
Bruce yates
13:06 26 May 21
Excellent customer service. Agents were prompt, courteous, friendly, and professional. They thoroughly explained what was wrong/needed. I highly recommend.
RaeMar Horne
RaeMar Horne
21:18 21 May 21
Repeat customer (4x) - Zach and Dustin are professional, punctual, and trustworthy. They are extremely knowledgeable and were able to throughly answer all my questions regarding the hot water heater expansion tank replacement, backflow preventer device replacement, general plumbing maintenance, and a same day emergency pipe replacement. I highly recommend Priority Plumbing & Drain to anyone seeking a reliable, professional, and trustworthy plumbing company.
Michele Kimery
Michele Kimery
15:44 23 Apr 21
Dustin & Dino did an excellent job! Zach is awesome to work with. Would highly recommend for all your plumbing needs!
David Watts Jr.
David Watts Jr.
14:15 09 Apr 21
Priority Plumbing has been my go-to plumbers for 3 years now dating back to my old townhome to unclog kitchen drains. Called up Zach two days ago to remove a shower drain stopper and replace the shower drain that was rusting. Dustin came by today and was very knowledgeable on the service requested; he even gave me some tips on how to further maintain the shower drain and pointed me to some useful plumbing tools.
Valerie Lang
Valerie Lang
12:58 09 Apr 21
We've used priority plumbing as our main plumber since we bought our house! They've always been responsive, professional and kind when visiting. Dustin and Zach take time to explain the situation which we greatly appreciate! Highly recommend 🙂
Kaye Beech
Kaye Beech
18:34 08 Apr 21
Dustin was on time, professional and fast. Did two services in what seemed like no time.
Meaghan Buchanan
Meaghan Buchanan
20:18 05 Apr 21
This company was quick to respond and had an employee out the next day. Dustin was very professional and efficient with 2 jobs in the same day. Would highly recommend this company!
Michael Smith
Michael Smith
15:20 05 Apr 21
We used Prioirty Plumbing & Drain for our annual backflow testing. Zach was great, everything was done in about 15 minutes. He also let me know about a potential future hot water heater expansion tank issue. Very professional and reasonably priced. Highly recommend Prioirty Plumbing & Drain.
Doug Robinson
Doug Robinson
21:39 02 Apr 21
I like how they do a follow-up call after repairs to check that everything is working fine.
Steven Graf
Steven Graf
01:18 01 Apr 21
I used them for my annual required backflow test. Guy was extremely professional, gave me an estimate of when they would be there along with text updates as they got closer, and was done with everything within 15 minutes. very reasonable price and very good service for a county mandated test.
Melody S
Melody S
01:16 31 Mar 21
Zach and Dustin were very pleasant, professional and knowledgeable. They were on time and it didn't take long to get to the bottom of the issue and clear it up. Afterwards they gave me information about how to best avoid the problem from happening again. Overall, it was a very good experience despite it being an emergency maintenance situation!
Donna Santos
Donna Santos
19:41 16 Mar 21
Zach and his coworker were on time and very professional. Came out to look at a water pressure issue we were having and fixed it the same day! I would highly recommend Priority Plumbing and Drain.
Di
Di
20:24 12 Mar 21
Excellent service, on point, highly recommended
Katrinna Somers
Katrinna Somers
20:40 11 Mar 21
We bought a house in Pasadena about a year ago and have had SO MANY problems since then. Every single time we've had plumbing issues, Zach & team has been super responsive and helpful. Always on time, reasonably priced, excellent communication, and transparent about pricing. Plus, the guys who have come to the house have always been super nice, knowledgeable, and professional. 🙂
James Newport
James Newport
16:54 04 Mar 21
Zach and his coworker were super professional and handled the job very well. They're very respectful of me and of my house. They also were able to hold conversation which is always pleasant. I highly recommend Zach and his team!
jizzle johnson
jizzle johnson
12:21 02 Mar 21
My experience with priority plumbing & drain was very knowledgeable & hepful.The guys are very respectful. I will use priority plumbing & draining again in the future.
David Bashore
David Bashore
16:52 10 Feb 21
Our thermal tank failed overnight. We called first thing in the morning, and Dustin and Richard had us back up and running by noon. Great work from a responsive team!
Chip Calhoun
Chip Calhoun
20:54 01 Feb 21
Zach diagnosed and replaced a bad garbage disposal. He was thorough, knowledgeable, and courteous.
Jessica Wright
Jessica Wright
21:42 26 Jan 21
Zach and another young man came out to check my backflow situation. After arriving he realized my system isn’t testable but he made sure it didn’t need replacing. I appreciate his honesty as he didn’t try to sell me something I didn’t need. GREAT JOB!!
Jason Canaan
Jason Canaan
18:43 25 Jan 21
I’ve been using Zach & Priority Plumbing since the summer of 2016. There’s no question on this. Bottom line they’re honest, friendly, professional, and I’ve just never had a bad experience. They guarantee their work and without a doubt this is a service you need someone you know you can trust.
Coby Roscoe
Coby Roscoe
19:01 24 Jan 21
Dustin came out the same day on a weekend and repaired the hot water heater. He was extremely knowledgeable. I was impressed with the company’s response time and quality of work. 10/10!!
Anthony Biedenkapp
Anthony Biedenkapp
22:16 19 Jan 21
We had a 2" cast iron pipe that had a hole in it. An estimate was able to be provided via photos sent via text. They were able to quickly schedule service in the next few days to accommodate my schedule. They sent me a message when they were on their way and they arrived on time. The work was quick and of a quality nature. In addition all COVID safety precautions were met.
Gloria P
Gloria P
22:02 18 Jan 21
Zack was a pleasure to work with. He gave a no nonsense quote and was quick to respond to my questions. I was notified when crew were on their way. They arrived timely and were exceptional. They replaced my existing water heaters and left the area very clean. As they were packing their truck to leave, I saw water gushing thru the ceiling fan in the upstairs bedroom. Brian and Justin immediately came to my rescue. The company who had uninstalled my solar water heater panels did not cap the pipes in the attic causing the flood. They capped the pipes in the attic and helped vacuum the wet carpet and walls. They went above and beyond the scope of the project. Don’t hesitate to call this company for any plumbing issues. They will definitely be my plumber company for any future work!
Amber Wright
Amber Wright
02:24 08 Jan 21
Fantastic from the time I reached out to them to the time they finished the job. Came out to look at the issue and fixed it same day! Quick response time and very professional. Definitely recommend 🙂
Kyle Aguilar
Kyle Aguilar
21:12 07 Jan 21
Great job
Ashlynne Moulden
Ashlynne Moulden
03:37 07 Jan 21
We experienced an issue with the hot water heater at our rental property and contacted Roto-Rooter...huge mistake! Without going into too much detail about them, they wanted to charge an absurd amount of money to diagnose the issue after the technician looked at the tank and recognized it was a problem he could not fix. But he was willing to be money hungry and take money from us any way. We kindly thanked him for the visit and advised that we would get a second opinion.We found Priority Plumbing on Facebook, read the 5-star reviews, and decided to take a chance! And we are so thankful we did.Priority Plumbing (Zach) answered my call and made provisions to squeeze me into his schedule for a same-day appointment. They came out and identified that we had an electrical issue that was causing the unit to fail, and had enough professionalism and integrity not to "run up a tab" knowing it wasn't something he could address.Moreover, he took the initiative to contact an electrician he worked with in the past to get an expert opinion. Zach connected us with Wired Up Electric (another awesome company) and the rest is history. Our issue was resolved within 24 hours! Priority Plumbing has certainly earned all of our future business based on Zach's professionalism, communication, customer service, and integrity. This is the type of company and people we like to support.If he did all of this for us and we couldn't fully utilize his services, we feel good about vouching for others to trust the quality of his work. Please contact Priority Plumbing and Zach for all of your plumbing needs!
Gerald McCaffrey
Gerald McCaffrey
15:57 06 Jan 21
The guys did a great job finding and fixing my leak.Reasonable prices. Highly recommend
Jacquelyn Soto
Jacquelyn Soto
14:48 31 Dec 20
Zach and his team were incredible throughout this whole process. They were professional, hard working, and friendly. There was NEVER a moment of doubt if we hired the wrong crew. I highly recommend this company to anyone that is looking for great quality work and a truly honest company.
Shane Bowler
Shane Bowler
22:50 17 Dec 20
Zack and Dusty worked on my water treatment system. This is my first time owning a home with well water and I was stressed when the system broke down. The work they did was solid. The communication top notch. But most important, they treated my system and my home like it was their own. Will confidently call on them again when needed and absolutely recommend them to anyone looking for solid work by good people.
brent nelson
brent nelson
17:57 08 Dec 20
First: you will pay a little more for using Priority Plumbing, but you get every cent of what you pay for. They've been professional, courteous, shown up on time, given honest estimates, worked quickly and efficiently, and the work was quality. When a toilet they repaired was leaking, they had someone to my house the next day to repair it, free of charge. Their text updates of exactly when they'll show up are also very helpful. Highly recommended.
Randy Orebaugh
Randy Orebaugh
23:28 07 Dec 20
We contacted Priority Plumbing based on their online feedback and they did not disappoint. Zach was clear about their pricing over the phone. The Team arrived on time and were professional throughout their visit. I know plumbers are not cheap but when you find a local outfit that is honest, transparent, and knowledgeable, you recommend them to anyone who will listen. Many thanks Zach and team - job well done!
Steven Nunnally
Steven Nunnally
19:52 27 Nov 20
My water heater broke during the week of Thanksgiving. Zach was responsive and his team did a great job of fixing the issue as quickly as they could. They even came to the house the evening before Thanksgiving as soon as a part arrived to try to fix it!
David Good
David Good
01:14 04 Nov 20
I have a close friend who is an incredible plumber and until I moved to MD from FL was the only one it trusted. Glad to say Zach and Priority Plumbing are top notch in service and skill. To anyone thinking they are expensive, try hiring a “cheaper” plumber, then still having to have Priority Plumbing come out to fix what the other company screwed up. Now that would be expensive. Save yourself the hassle and money and call Zach first.
Vicki D
Vicki D
13:28 01 Nov 20
I called Zach on a Saturday morning for a non-emergency plumbing issue. He gave me same day service at a very reasonable price.
Daniel Savage
Daniel Savage
16:18 27 Oct 20
Zach was very professional and diagnosed the problem immediately. I’d definitely recommend him for any of your plumbing needs.
Dawn Swierczewski
Dawn Swierczewski
20:21 29 Sep 20
Priority arrived on time and completed the job with no issues. The company texts with appointment reminders and when they are on the way to your location, which is appreciated. Zach explained all of the features of the new touchless faucet we had purchased and showed us how to troubleshoot any issues we may have with the product in the future. During installation they did uncover an issue that we were not aware of with our water shut-off. Their truck was well stocked so they had the part on hand and were able to fix it on the spot. Very happy with the level of service that we received.
joseph james
joseph james
20:04 29 Sep 20
They were amazing very professional and helpful. I would definitely recommend them to anyone needing help with any plumbing situation.
Breanne O'Neill
Breanne O'Neill
14:18 13 Apr 20
EXTREMELY grateful to Zach and his team. We had an emergency situation where a pipe backed up in our home causing flooding through our ceiling. Zach was out here immediately and spent a good part of his night working on the issue. They returned promptly the next day and did a wonderful job getting our pipe all fixed up. I highly recommend them! Zach also let us know we could call him at any time should any issue arise!
Jeremy Verhoef
Jeremy Verhoef
00:42 14 Mar 20
I had an issue with my water system that came up in a home inspection. I messaged Priority Plumbing about my request. Within 10 minutes I had an appointment for the next day. Zach gave me a rough quote based on pictures I had sent, and once he saw the project the price was cut in half and the issues were resolved within an hour. Thanks Zach
Dara Mcconnell
Dara Mcconnell
20:32 20 Dec 19
I called Priority Plumbing last minute to have a sewer scope completed the following day. I spoke to Zach who was very quick to accommodate my tight schedule. Zach arrived on time the next day and was very knowledgeable, friendly, and most importantly he was honest and straight forward about my plumbing needs. The scope footage was recorded and a report was emailed to me within the same hour. If you are looking for an honest and skilled plumber, you can count on Zach!
Brendan Lowder
Brendan Lowder
00:05 11 Oct 18
Zach at Priority Plumbing came to our house on short notice and after hours. He was a lifesaver and fixed our shower quickly. Most importantly, he was friendly and helped us on the price considering it was an emergency visit. I’d recommend Priority Plumbing to anyone with their plumbing issues.
Carol Hartman
Carol Hartman
03:48 10 Oct 18
It took a few un-returned calls from other plumbing companies before I was lucky enough to reach Zach at Priority Plumbing. Zach's response was immediate, and he was accommodating right from the start. He worked around my tricky work schedule to take care of the plumbing needs. He is professional and really knows what he is doing. He uses email and texting to let customers know of appointment times, and when he's on his way to your house. I've never had this level of customer service from a contractor before. I will be using Priority Plumbing from this point forward, and will be recommending him to friends and family.
LB K
LB K
19:18 24 Sep 18
Zach is wonderful. We had an emergency on a Sunday and he came right out and worked for a few hours and then came back the next day and resolved the issue. He was professional and nice and explained everything in detail and showed us what he was doing and why. I see now why multiple people in my neighborhood recommended him. I will definitely be calling him with any plumbing issues we have/need taken care of. He is the nicest guy!!!!!
Sharon Villarreal
Sharon Villarreal
12:54 06 Sep 18
Zach was great! I had a leak from my upstairs toilet into my kitchen ceiling. He was able to get to my job quickly, offered a very fair price and made sure I was satisfied with everything before leaving my house. I will call him first for any future plumbing concerns. Definitely recommend!!!
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Annapolis
Arnold
Brooklyn Park
Columbia
Crofton
Crownsville
Elkridge
Ellicott City
Ferndale
Gambrills
Hanover
Jessup
Linthicum
Millersville
Odenton
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